Practice Manager

Leadership · Cary, North Carolina
Department Leadership
Employment Type Full-Time
Minimum Experience Experienced
Compensation $65,000

Practice Manager

  • Better Dental believes in providing exceptional care for our patients. Therefore, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture.
  • At Better Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support, where patients come first!


  • AS A PRACTICE MANAGER YOU’LL
    • Work in an environment that encourages learning, team cohesion, and puts patients first.
    • Be a valued business partner to the Doctor.
    • Be a hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community.

 

  • MORE ABOUT THE ROLE:
    • You will serve as a business partner to the supported Doctor, ensuring the office delivers unparalleled support and service to both Doctor and patients
    • Guide your team by focusing on constant and never-ending improvement, creating an environment where team members become masters of their individual roles
    • Set the standard for exceptional customer service and team member collaboration as a key relationship builder
    • Oversee the daily operations of the office, including things like filing patient claims with insurance companies and managing payments, resolving patient issues, coordinating team schedules, and tracking inventory levels
    • Select, onboard, train, coach, and retain world-class team members
    • Review, analyze and use business reports to identify missed opportunities and recommend and implement best practices and systems needed to positively impact office performance

 

BENEFITS

    • Competitive benefits including health insurance and retirement savings plans, six and PTO (paid time off)
    • Closed on most Holidays and NO nights or weekends😊
    • Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
    • Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care


 ROLE REQUIREMENTS


  • Associate s or Bachelor's degree or 3 - 5 years leadership experience (in a professional dental office
    • Experience working in a fast-paced and customer-centric environment
    • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
    • Excellent communication, leadership, coaching, and conflict resolution skills
    • Trustworthy; maintain patient confidentially and team ethics
    • 1+ years of experience in a dental or medical setting
    • 1+ years of experience with insurance billing and accounts receivable
    • Open Dental or other dental software experience
    • Ability to perform essential duties satisfactorily with or without reasonable accommodation.
    • Prolonged periods sitting at a desk and working on a computer
    • Must be able to lift up to 15 pounds at times
    • Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)

Thank You

Your application was submitted successfully.

  • Location
    Cary, North Carolina
  • Department
    Leadership
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced
  • Compensation
    $65,000